1 - Complete the dialogs with the correct expressions:
A - At a Clothes Store:
[Do they suit you? / How much is it? / Would you like to buy anything else? / Here’s your change. / What color do you prefer? / And what size do you need? / Will you put it on your credit card? / Do you want to try them on?]
Shop assistant: Hello, Can I help you?
Customer: Hello, yes please. I’m looking for a T-shirt.
Shop assistant: What color do you prefer?
Customer: I like blue or red.
Shop assistant: __________________________________________________________
Customer: I usually use medium size.
Shop assistant: OK. In your size we have these three models.
Customer: Oh, they are very beautiful!
Shop assistant: __________________________________________________________
Customer: Yes, please. Where are the fitting rooms?
Shop assistant: They are just over there.
Customer: Ok, thanks.
(A few minutes later)
Shop assistant: __________________________________________________________
Customer: Yes, I choose this one. ____________________________________________
Shop assistant: It is 20 euros.
Customer: Ok. Do you have anything cheaper?
Shop assistant: Yes, of course. This T-shirt is very similar but it costs only 12 euros.
Customer: Much better. Ok, I’ll take it.
Shop assistant: __________________________________________________________
Customer: No, thank you.
Shop assistant: Ok, come with me, please. Will you pay with credit card?
Customer: No, I’ll pay with cash. Here it is.
Shop assistant: Thank you. _________________________________________________
Customer: Thank you. Good bye.
Shop assistant: Good bye.
B - At The Airport Check-In Counter:
[Would you like a window or an aisle seat? / be at the gate at least 45 minutes prior to the departure time. / Do I have to pick up my luggage there? / where are you flying to? / Can I have your passports? / Is it possible to check-in now? / Let’s put them on the scale, one at a time, please. / Do you have your tickets?]
Agent: Good afternoon, ___________________________________________________
Passenger: Good afternoon. I am flying to San Francisco.
Agent: _________________________________________________________________
Passenger: Here is my ticket.
Agent: How many people are travelling?
Passenger: It’s my son and I, he is under two years old.
Agent: _________________________________________________________________
Passenger: Sure. Here they are.
Agent: I will also need to see his birth certificate to prove his age.
Passenger: For sure. Here it is.
Agent: _________________________________________________________________
Passenger: I would be very happy If we can get an aisle seat. I may have to walk him around if he gets bored.
Agent: Alright, I’ll put you near the restrooms too.
Passenger: Wonderful, thanks. ______________________________________________
Agent: Sure, are you checking in any bags?
Passenger: Yes, this suitcase and my backpack.
Agent: _________________________________________________________________
Passenger: Sure. And by the way, I have a layover in London.
______________________________________________________________________
Agent: No, you will pick them up in San Francisco. Here is your boarding pass.
Passenger: Thank you.
Agent: And please, _______________________________________________________
Passenger: Thank you for your help, have a good day.
Agent: Thank you, have a nice flight.