1. The renovation and upgrade process was necessary due to recent changes in federal guidelines regarding waste disposal and carbon emissions. In order for the plant to meet the new guidelines, the wastewater drainage system had to be rebuilt.

1.1 Plant renovation and upgrade, approved by Robert S. Walker, Dallas Head of Manufacturing Operations, on June 25th, 2018.

 

2. The term of this Agreement will begin on June 15th, 2019, and will remain in effect until the agreed-upon services are completed.

2.2 The Service Provider agrees to charge the Customer a fee of $1,750,000 for the services provided.

 

3. The issues started in January, when I accidentally closed a support ticket opened by him, before solving it. I apologized and made sure the issue he had was solved straight away, but since then he has been abusing the tech support helpdesk system.

3.1 I advised him that he was making improper use of the system, but he did not stop. 

 

4. Weekly activities: - Attend weekly staff meetings and discuss specific goals. - Update tasks and goals checklist.

 

5. As requested, what follows is a brief report of the technical visit to our Cavite plant, in the Philippines.

5.1 The last inspection had uncovered issues with the electrical wiring on one of our conveyor belts, which was causing it to operate under capacity, lowering our total output.